:root{--chat-orange:#f47b20;--chat-orange-dark:#df6511;--chat-soft:#fff5eb;--chat-ink:#353b45;--chat-muted:#7a818c;--chat-border:#ece7e1;--chat-green:#1f9d65}
.sisfo-chat{position:relative;z-index:2147480900}.sisfo-chat-launcher{position:fixed;right:22px;bottom:22px;z-index:2147480902;width:58px;height:58px;display:grid;place-items:center;border:0;border-radius:50%;background:linear-gradient(145deg,#ff941f,var(--chat-orange));color:#fff;box-shadow:0 14px 34px rgba(196,88,9,.28),inset 0 0 0 1px rgba(255,255,255,.28);cursor:pointer;transition:transform .24s ease,box-shadow .24s ease,bottom .24s ease}.sisfo-chat-launcher:hover{transform:translateY(-3px);box-shadow:0 18px 40px rgba(196,88,9,.34)}.sisfo-chat-launcher svg{width:27px;height:27px}.sisfo-chat-launcher.has-pwa-install{bottom:88px}.sisfo-chat-badge{position:absolute;top:-4px;right:-3px;min-width:20px;height:20px;padding:0 5px;border:2px solid #fff;border-radius:999px;background:#d94d3f;color:#fff;font-size:10px;line-height:16px;font-weight:800}
.sisfo-chat-panel{position:fixed;right:22px;bottom:92px;z-index:2147480901;width:min(390px,calc(100vw - 28px));height:min(570px,calc(100vh - 126px));display:flex;flex-direction:column;overflow:hidden;border:1px solid rgba(226,220,212,.92);border-radius:24px;background:#fff;box-shadow:0 28px 80px rgba(49,41,34,.2);opacity:0;visibility:hidden;pointer-events:none;transform:translateY(16px) scale(.97);transform-origin:bottom right;transition:opacity .22s ease,transform .22s ease,visibility .22s ease}.sisfo-chat-panel.is-open{opacity:1;visibility:visible;pointer-events:auto;transform:translateY(0) scale(1)}
.sisfo-chat-header{min-height:76px;display:flex;align-items:center;gap:11px;padding:13px 14px 12px 16px;background:linear-gradient(135deg,#fff9f3,#fff);border-bottom:1px solid var(--chat-border)}.sisfo-chat-avatar{width:46px;height:46px;flex:0 0 46px;display:grid;place-items:center;border-radius:50%;background:#fff;box-shadow:0 5px 16px rgba(98,63,30,.1)}.sisfo-chat-avatar img{width:40px;height:40px;object-fit:contain}.sisfo-chat-heading{display:flex;flex:1;min-width:0;flex-direction:column;line-height:1.2}.sisfo-chat-heading strong{color:var(--chat-ink);font-size:14px;font-weight:800}.sisfo-chat-heading span{margin-top:4px;color:var(--chat-muted);font-size:10.5px}.sisfo-chat-close{width:36px;height:36px;border:0;border-radius:50%;background:transparent;color:#747b84;font-size:27px;line-height:1;cursor:pointer}.sisfo-chat-close:hover{background:#f5f3f0}
.sisfo-chat-modebar{min-height:42px;display:flex;align-items:center;justify-content:space-between;gap:8px;padding:7px 13px;background:#fff;border-bottom:1px solid #f1ede8}.sisfo-chat-mode{display:inline-flex;align-items:center;gap:6px;padding:5px 9px;border-radius:999px;background:#f5f6f7;color:#616975;font-size:10px;font-weight:750}.sisfo-chat-mode i{width:7px;height:7px;border-radius:50%;background:#9ba2aa}.sisfo-chat-mode.is-ai{background:#fff3e8;color:#b85b12}.sisfo-chat-mode.is-ai i{background:#f47b20;box-shadow:0 0 0 3px rgba(244,123,32,.10)}.sisfo-chat-mode.is-manual{background:#edf9f3;color:#18744c}.sisfo-chat-mode.is-manual i{background:#24a56e;box-shadow:0 0 0 3px rgba(36,165,110,.10)}.sisfo-chat-human{border:0;background:transparent;color:#e86e18;font-size:10.5px;font-weight:800;cursor:pointer;padding:6px 8px;border-radius:9px}.sisfo-chat-human:hover{background:#fff4ea}.sisfo-chat-human:disabled{opacity:.45;cursor:default}
.sisfo-chat-messages{flex:1;min-height:0;overflow:auto;padding:17px 14px;background:linear-gradient(rgba(247,232,215,.22) 1px,transparent 1px),linear-gradient(90deg,rgba(247,232,215,.22) 1px,transparent 1px),#fbfaf8;background-size:30px 30px;scrollbar-width:thin}.sisfo-chat-message{display:flex;margin:0 0 11px}.sisfo-chat-message.is-visitor{justify-content:flex-end}.sisfo-chat-bubble{position:relative;max-width:84%;padding:9px 11px 7px;border-radius:15px 15px 15px 5px;background:#fff;color:#424851;box-shadow:0 5px 14px rgba(53,45,38,.07);font-size:12.5px;line-height:1.52;word-break:break-word}.sisfo-chat-message.is-visitor .sisfo-chat-bubble{border-radius:15px 15px 5px 15px;background:linear-gradient(135deg,#ff9a2d,#f47b20);color:#fff;box-shadow:0 7px 18px rgba(221,103,21,.16)}.sisfo-chat-message.is-system .sisfo-chat-bubble{max-width:92%;margin:auto;border:1px solid #eee8e1;background:#fffdf9;color:#666e77}.sisfo-chat-message.is-ai .sisfo-chat-bubble{border:1px solid #f1e5d9;background:#fff}.sisfo-chat-message.is-helpdesk .sisfo-chat-bubble{border:1px solid #dfece5;background:#f9fffb}.sisfo-chat-sender{display:block;margin:0 0 3px;color:#8a5a35;font-size:9.5px;font-weight:800}.sisfo-chat-message.is-helpdesk .sisfo-chat-sender{color:#277554}.sisfo-chat-time{display:block;margin-top:4px;color:#999fa7;font-size:9px;text-align:right}.sisfo-chat-message.is-visitor .sisfo-chat-time{color:rgba(255,255,255,.76)}
.sisfo-chat-typing{min-height:28px;display:flex;align-items:center;gap:4px;padding:4px 16px;background:#fbfaf8;color:var(--chat-muted);font-size:10px}.sisfo-chat-typing span{width:5px;height:5px;border-radius:50%;background:var(--chat-orange);animation:sisfoChatDot 1s ease-in-out infinite}.sisfo-chat-typing span:nth-child(2){animation-delay:.12s}.sisfo-chat-typing span:nth-child(3){animation-delay:.24s}.sisfo-chat-typing em{margin-left:5px;font-style:normal}
.sisfo-chat-composer{display:flex;align-items:flex-end;gap:9px;padding:11px 12px;border-top:1px solid var(--chat-border);background:#fff}.sisfo-chat-composer textarea{flex:1;min-height:42px;max-height:100px;resize:none;padding:10px 13px;border:1px solid #e4e1dc;border-radius:16px;outline:none;background:#faf9f7;color:var(--chat-ink);font:inherit;font-size:12.5px;line-height:1.4}.sisfo-chat-composer textarea:focus{border-color:#f3b47b;background:#fff;box-shadow:0 0 0 3px rgba(244,123,32,.07)}.sisfo-chat-composer button{width:42px;height:42px;flex:0 0 42px;display:grid;place-items:center;border:0;border-radius:50%;background:linear-gradient(145deg,#ff9828,var(--chat-orange));color:#fff;cursor:pointer;box-shadow:0 8px 18px rgba(220,101,17,.17)}.sisfo-chat-composer button:disabled{opacity:.45;cursor:wait}.sisfo-chat-composer button svg{width:20px;height:20px}
@keyframes sisfoChatDot{0%,70%,100%{transform:translateY(0);opacity:.35}35%{transform:translateY(-3px);opacity:1}}@media(max-width:575.98px){.sisfo-chat-launcher{right:16px;bottom:16px;width:54px;height:54px}.sisfo-chat-launcher.has-pwa-install{bottom:78px}.sisfo-chat-panel{right:8px;left:8px;bottom:78px;width:auto;height:min(540px,calc(100vh - 102px));border-radius:22px}.sisfo-chat-bubble{max-width:88%}}@media(prefers-reduced-motion:reduce){.sisfo-chat-panel,.sisfo-chat-launcher,.sisfo-chat-typing span{transition:none!important;animation:none!important}}
/* AI 3-level upgrade */
.sisfo-chat-mode.is-auth{background:#eef4ff;color:#355f9f}.sisfo-chat-mode.is-auth i{background:#4d79bd;box-shadow:0 0 0 3px rgba(77,121,189,.11)}
.sisfo-chat-mode-actions{display:flex;align-items:center;gap:5px}.sisfo-chat-use-ai{border:0;background:#fff1e6;color:#d76514;font-size:10.5px;font-weight:800;cursor:pointer;padding:6px 9px;border-radius:9px;transition:.18s}.sisfo-chat-use-ai:hover{background:#ffe8d4}.sisfo-chat-use-ai:disabled{opacity:.48;cursor:wait}
.sisfo-chat-input-wrap{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px}.sisfo-chat-input-wrap textarea{width:100%;flex:none}.sisfo-chat-input-wrap small{padding-left:5px;color:#a0a5ac;font-size:8.8px;line-height:1.2}
@media(max-width:575.98px){.sisfo-chat-modebar{align-items:flex-start}.sisfo-chat-mode-actions{flex-shrink:0}.sisfo-chat-human,.sisfo-chat-use-ai{font-size:10px;padding:6px 7px}.sisfo-chat-input-wrap small{display:none}}

/* =========================================================
   V4 - Composer alignment + cacheless asset rollout
   Send button aligns to the textarea row while helper text
   stays underneath the input. No Bootstrap button appearance.
   ========================================================= */
.sisfo-chat-composer{
    align-items:flex-start !important;
    gap:10px;
}
.sisfo-chat-composer .sisfo-chat-input-wrap{
    flex:1 1 auto;
    min-width:0;
    margin:0;
    padding:0;
}
.sisfo-chat-composer .sisfo-chat-input-wrap textarea{
    box-sizing:border-box;
    display:block;
    width:100%;
    height:44px;
    min-height:44px;
    margin:0;
    padding:11px 14px;
    border-radius:16px;
}
.sisfo-chat-composer .sisfo-chat-input-wrap small{
    display:block;
    margin:5px 0 0 5px;
    padding:0;
    line-height:1.15;
}
.sisfo-chat-composer > button[type="submit"]{
    align-self:flex-start !important;
    box-sizing:border-box;
    width:44px !important;
    height:44px !important;
    min-width:44px;
    min-height:44px;
    flex:0 0 44px !important;
    margin:0 !important;
    padding:0 !important;
    display:grid !important;
    place-items:center;
    border:0 !important;
    border-radius:50% !important;
    background:linear-gradient(145deg,#ff9828,var(--chat-orange)) !important;
    color:#fff !important;
    line-height:1 !important;
    appearance:none !important;
    -webkit-appearance:none !important;
    box-shadow:0 8px 18px rgba(220,101,17,.17) !important;
    transform:none;
}
.sisfo-chat-composer > button[type="submit"]:hover{
    transform:translateY(-1px);
    box-shadow:0 10px 22px rgba(220,101,17,.22) !important;
}
.sisfo-chat-composer > button[type="submit"] svg{
    display:block;
    width:20px;
    height:20px;
    margin:auto;
}
@media(max-width:575.98px){
    .sisfo-chat-composer{
        gap:9px;
        padding:10px 12px 11px;
    }
    .sisfo-chat-composer .sisfo-chat-input-wrap textarea,
    .sisfo-chat-composer > button[type="submit"]{
        height:46px !important;
        min-height:46px;
    }
    .sisfo-chat-composer > button[type="submit"]{
        width:46px !important;
        min-width:46px;
        flex-basis:46px !important;
    }
}

/* V8 — role-aware chat routing */
.sisfo-chat-routing{padding:10px 12px 12px;border-bottom:1px solid #f0ebe5;background:#fffdf9}.sisfo-chat-routing[hidden]{display:none!important}.sisfo-chat-routing-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:8px}.sisfo-chat-routing-head strong{color:#3b4350;font-size:11px;font-weight:800}.sisfo-chat-routing-head button{width:26px;height:26px;border:0;border-radius:50%;background:#f5f3f0;color:#7a818c;font-size:17px;line-height:1}.sisfo-chat-routing-grid{display:grid;grid-template-columns:1fr;gap:7px;max-height:220px;overflow:auto}.sisfo-chat-route-option{display:flex;align-items:flex-start;gap:9px;width:100%;padding:9px 10px;border:1px solid #ece6df;border-radius:12px;background:#fff;color:#3d4551;text-align:left;cursor:pointer;transition:.16s ease}.sisfo-chat-route-option:hover{border-color:#f6c79d;background:#fff8f1}.sisfo-chat-route-option.is-suggested{border-color:#f3a766;background:#fff5eb;box-shadow:inset 3px 0 0 #f47b20}.sisfo-chat-route-option:disabled{opacity:.55;cursor:wait}.sisfo-chat-route-icon{width:30px;height:30px;display:grid;place-items:center;flex:0 0 30px;border-radius:10px;background:#fff2e7;font-size:15px}.sisfo-chat-route-copy{display:flex;min-width:0;flex-direction:column}.sisfo-chat-route-copy strong{color:#333c48;font-size:10.5px;font-weight:850}.sisfo-chat-route-copy small{margin-top:2px;color:#858d98;font-size:8.8px;line-height:1.35}.sisfo-chat-modebar{position:relative}.sisfo-chat-panel:has(.sisfo-chat-routing:not([hidden])) .sisfo-chat-messages{background-color:#fcfbf8}
@media(max-width:575.98px){.sisfo-chat-routing{padding:9px 10px}.sisfo-chat-routing-grid{max-height:190px}.sisfo-chat-route-option{padding:9px}.sisfo-chat-route-copy small{font-size:8.5px}}

/* Structured KRS response */
.sisfo-chat-message.has-krs-list .sisfo-chat-bubble{width:96%;max-width:96%;padding:10px;border-color:#e5eaf2;background:#f8fafc}
.sisfo-chat-krs{display:flex;flex-direction:column;gap:9px}.sisfo-chat-krs-summary{display:flex;align-items:center;gap:10px;padding:10px;border-radius:12px;background:linear-gradient(135deg,#384e75,#4e6997);color:#fff}.sisfo-chat-krs-icon{width:38px;height:38px;display:grid;place-items:center;flex:0 0 38px;border:1px solid rgba(255,255,255,.28);border-radius:11px;background:rgba(255,255,255,.13);font-size:10px;font-weight:900;letter-spacing:.08em}.sisfo-chat-krs-heading{display:flex;min-width:0;flex-direction:column;gap:2px}.sisfo-chat-krs-heading strong{font-size:12px;line-height:1.25}.sisfo-chat-krs-heading small{color:rgba(255,255,255,.78);font-size:9.5px;line-height:1.35}
.sisfo-chat-krs-list{display:flex;flex-direction:column;gap:6px}.sisfo-chat-krs-item{display:flex;align-items:flex-start;gap:9px;padding:9px;border:1px solid #e5e9ef;border-radius:11px;background:#fff}.sisfo-chat-krs-number{width:27px;height:27px;display:grid;place-items:center;flex:0 0 27px;border-radius:8px;background:#fff1e5;color:#d96817;font-size:9px;font-weight:900}.sisfo-chat-krs-body{display:flex;min-width:0;flex:1;flex-direction:column}.sisfo-chat-krs-body>small{margin-bottom:1px;color:#73809a;font-size:8.5px;font-weight:800;letter-spacing:.04em}.sisfo-chat-krs-body>strong{color:#354052;font-size:10.8px;line-height:1.35}.sisfo-chat-krs-meta{display:flex;flex-wrap:wrap;gap:4px;margin-top:5px}.sisfo-chat-krs-meta small{padding:2px 6px;border-radius:999px;background:#f0f3f7;color:#647086;font-size:8px;line-height:1.4}.sisfo-chat-krs-meta small:last-child{background:#eaf7ef;color:#24724b}.sisfo-chat-message.has-krs-list .sisfo-chat-time{margin-right:2px}
@media(max-width:575.98px){.sisfo-chat-message.has-krs-list .sisfo-chat-bubble{width:100%;max-width:100%}.sisfo-chat-krs-item{padding:8px}.sisfo-chat-krs-summary{padding:9px}}